Service Hotline
86-311-83077544

HEAD OFFICE

Address: TAOYUAN VILLAGE,JINZHOU COUNTRY,JINZHOU CITY,HEBEI PROVINCE,CHINA

Emailadmin@hbcschem.com

        risa@hbcschem.com

Tel86-311-83077544

Mobile: 86-15631156122

Alibaba website www.jzjcschem.com

made-in-china website:

jzcshg.en.made-in-china.com    

About Us

After-sale Service

1. QUALITY /QUANTITY/WEIGHT DISCREPANCY AND CLAIM:

In case the quality OR quantity/weight are found by the Buyer not to conform with the contract after arrival of the goods at the final destination, the Buyer may lodge a claim against the seller supported By a survey report issued by an inspection organization agreed upon by both parties with the exception of those claims for which the insurance company AND/or the shipping company are to be held

responsible. Claim for quality discrepancy should be filed by the Buyer within 30 days after arrival of the goods at the final destination while for quantity / weight discrepancy claim should be filed by the buyer within 20 days after arrival of the goods at the final destination.  

2. FORCE MAJEURE:

EITHER party shall not be held responsible for failure or delay to perform all or any part of this agreement due to flood, fire, earthquake, draught, war or any other events which could not be predicted, controlled, avoided or overcome by the relative party. However, the part affected by the event of force majeure shall inform the other part of its occurrence in writing as soon as possible and thereafter send a certificate of the event issued by the relevant authorities to the other party within 15 days after its occurrence.

3.  AFTER-SALE SERVICE CONTACT DETAIL :

     TEL/FAX: 86-311-83077544

     EMAIL: INFO@JZJCSCHEM.COM